Do I have to pay any custom or duty charges if I'm ordering from NZ?

If you spend less than $250 AUD + postage in our store there shouldn’t be any fees (but don’t take our word for it, things change so it’s best to double check with NZ customs).

If you spend more than $250 AUD + postage (hey, it’s easy to do, we have pretty amazing stuff) there’s a chance your package might incur custom and duty fees that you’ll be responsible for paying. You can get more info and an estimate of the charges online here. Or give NZ customs a call on 0800 428 786 if you’re calling from New Zealand or 1800 301 861 if you’re calling from Australia. Those Kiwis are mighty helpful.