We at The Pelvic Hub (“We”) understand the importance of protecting the privacy of an Individual’s Personal Information and we adopt the Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).
During the provision of our Products or through your use of our Website (including by purchasing Products), We may process your Personal Information.
Personal Information means information or an opinion about an identified, or reasonably identifiable, individual, whether or not the information or opinion is true and whether or not it is recorded in a material form.
The kinds of Personal Information we process may include:
· financial information including credit card and debit card details.
Whilst you are not under any obligation to provide us with your Personal Information, be aware that we maybe unable to provide you with our full range of Products unless we have received certain information from you.
You must notify us as soon as reasonably practicable of any changes to the information provided to us by you, or if you are aware of any inaccurate, out of date, misleading or false information.
Generally, We will collect your Personal Information through:
Cookies are pieces of information that a website transfers to a computer’s hard drive for record keeping purposes. We collect Cookies in order to allow our Website to function properly, to monitor aggregate site usage data such as total number of visitors and pages viewed and to enable third party features or functionality to be provided on or through the Website. Most web browsers are set to accept cookies and do not personally identify the user.
We may require your Personal Information in order to provide you with our Products, including (but not limited) to:
We may also use and disclose your Personal Information in order to inform you of Products that may be of interest to you – but only if you want us to.
If you do not want to receive such communications, you may, at any time, request not to receive direct marketing communications from us or use any opt-out mechanism provided and we will comply with that request.
We may disclose your Personal Information to third parties such as other service providers, suppliers or marketing agencies. We limit the information provided to third party providers to that which is reasonably necessary for them to perform their functions, and our contracts with them and their privacy policies require them to maintain the confidentiality of such information.
We will not otherwise disclose your Personal Information to third parties without your consent or unless required by law.
We take all reasonable steps to ensure that the Personal Information we hold is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. These steps include use of anti-virus software, firewalls, password protection and other access and authentication controls.
In the event that your Personal Information is subject to a data breach, We will comply with all mandatory statutory notification requirements.
Generally, We hold your Personal Information electronically, but may from time to time hold your information in paper form also.
We will destroy your Personal Information in circumstances where it is no longer required unless we are required by law to retain the information.
Under the Privacy Act, you have a right to access and seek correction of your Personal Information that is collected and held by us.
If at any time you would like to access or correct the Personal Information that we hold about you, please contact our Privacy Officer:
Emma McGeorge - firstname.lastname@example.org
To obtain access to your Personal Information: you will have to provide proof of identity to ensure that Personal Information is provided only to the correct individuals and that the privacy of others is protected;
Please direct all privacy complaints to our Privacy Officer. At all times, privacy complaints will be treated seriously and dealt with in a prompt and confidential manner.
You will be informed of the outcome of your complaint following completion of the investigation, which will take no more than 30 days.
In the event that you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.